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Aleksander Dytko - RST Software

+48 532 626 248

RST Software Masters — the only certified partner of Camunda BPM in Poland

Workflow Automation
- Camunda BPM

Simplify and optimise business processes with a convenient and scalable end-to-end tool.

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Camunda BPM — modelling, deployment, and optimisation
of processes from a single tool



Create BPMN workflow diagrams and DMN decision tables in an easy-to-use editor. This tool enables remote cooperation in real-time—sharing comments and assigning tasks while working on a process map.



Orchestrate systems taking part in realising the process, manage interactions, realise the flow according to the model, and evaluate DMN decision tables.



It allows you to monitor the course of processes, calculate metrics for any execution parameters (realisation time, interactions with humans or other systems), and to detect and report undesired situations, both from business and technical perspective.

Camunda BPM is easy to integrate with SAP and Sharepoint systems

Workflow Automation - Camunda RST Software Workflow automation Camunda RST Software

Integration scenario 1

Camunda connects with external systems via Rest API.

The Camunda BPM engine provides an extensive rest API that can react to information received from external systems, and effectively handle supervision and monitoring.

Workflow automation Camunda RST Software Worklow automation Camunda RST Software

Integration scenario 2

Camunda listens to events on a data bus connected with external systems.

What’s more, Camunda BPM can be integrated with a data bus, which means it can not only monitor systems but also manage them.

Camunda implementation scenario

We propose a balanced approach that limits the risks associated with replacing a legacy solution and facilitates widespread implementation.

Cooperation | 🥇 RST Software Masters Camunda BPM |Mobile 🥇 RST Software Masters

Camunda BPM implementation offering

bpmn-workshops| Ikon| RST Software Masters

BPMN Workshops

We offer comprehensive workshops for IT and business departments. The outcome of the workshops is the ability to monitor processes in one’s organisation in a self-sufficient way with the use of the BPMN 2.0 notation.

Workshops are held on-site and in small groups to ensure high-quality transfer of knowledge.

Our workshops include:

  • Introduction to BPM—modern and agile approach towards business process digitalisation
  • Presentation of benefits from implementing BPM in business
  • BPM in practice—case studies
  • BPMN 2.0 as a common language for business and IT
  • Learning the fundamentals of BPMN 2.0 notation based on real cases
  • Introduction to Business Process Automation
  • Discussing processes, based on the actual company processes
  • Presenting best practices in process modelling
poc | Ikon| RST Software Masters

Pilot project (Proof of Concept, PoC)

We have a team of qualified, certified developers, programmers, and analysts ready to deploy Camunda BPM in a short period of time.

Which process should be optimised first? We share our knowledge and provide recommendations regarding a reasonable selection of an appropriate candidate for the pilot project, so that it can return high value and offer a high chance of success.

During operation, we take care of all areas—just like in the case of widespread deployment. Each pilot project goes through several stages:

  • Modelling, i.e. preparing process models
  • Integration with existing systems
  • Monitoring, i.e. data analysis
  • Optimisation, i.e. process enhancement

A complete PoC is delivered within a few weeks.

Lighthouse | Ikon| RST Software Masters

Lighthouse Project

We realise short-term, well-defined and measurable projects that can be used as examples for far bigger initiatives within the company. 

The next phase of tool deployment is building awareness throughout the organisation and setting priorities—which processes in which areas should be moved to Camunda BPM in a long term.

We use KPIs to help influence a shift of approach towards the deployment of innovative solutions aimed at replacing outdated ones.

RST Software - Long-term cooperation

Long-term cooperation

Large-scale process deployment means long-term partnership, where our customers avoid the risk of vendor lock-in.

Our offer includes outsourcing of competences required for project deployment and, in time, transfer of competences to your internal IT Dept. In case of customers expecting full outsourcing, we guarantee to maintain a predetermined level of SLA.

This longstanding cooperation results in supporting multiple instances of processes, as well as the scale effects, i.e. time savings, less errors, improved customer experience—deployment benefits depend on the actual type of business.

Selected deployments of Camunda BPM

zalando | RST Software Masters ✅
alianz | Camunda | RST Software Masters
DB | Camunda | RST Software Masters
Universal | Camunda | RST Software Masters
T-mobile | Camunda | RST Software Masters

Camunda BPM applications in various industries

Insurance| Camunda | RST Software Masters


  • laws and regulations compliance management
  • customer management
  • verification of insurance conditions
Banking | Camunda | RST Software Masters


  • loan/credit management
  • investment product management
  • new product adjustment
Telecommunications | Camunda| RST Software Masters


  • back-end systems connection
  • order processing
  • sales process and billing
  • order management
software | Camunda | RST Software Masters


  • lifecycle service orchestration (LSO)
  • image processing
  • customer service

Strengths of Camunda BPM


Increased efficiency is possible due to a larger number of instances (nodes)


Comprehensive project support with multi-stage workflows, which can be independently expanded as needed

Excellent for microservices infrastructure and the cloud

You can operate in a distributed, auto-scalable, and highly reliable cluster, and share the business process engine with multiple other apps, while ensuring data separation

Trusted tool

Based on BPMN 2.0 (ISO/IEC 19510:2013) standard

Short deployment time

First process can be handled in just a few weeks

Users love it

Thanks to the intuitive UI, now even non-technical users can easily visualise processes with complex logic

Workflow Automation RST Software Workflow Automation RST Software

See how Camunda supports processes at Trans.eu

Thanks to the implementation of Camunda BPM, we were able to optimise a variety of business processes, which brought us savings of employee worktime and money that we could invest in further innovations.


CTO Trans.eu

See Camunda BPM implementation case studies

camunda-case-study- RST Software Masters

Case Study Camunda BPM

Case Study

How to deploy new processes in your company in a faster and more convenient way?

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Aleksander Dytko - RST Software

Aleksander Dytko

Business Development Manager


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Frequently Asked Questions

Business Process Automation — why is it worth considering?

The first step is the selection of candidates, i.e. business processes that will be the first ones to undergo automation. Usually, these are processes that can bring the so-called quick wins. In further steps, additional corporate key processes are deployed in an iterative manner in order to present benefits from business process automation throughout the organisation. While identifying and mapping subsequent processes in the organisation, they can be quickly deployed with the use of existing tools and acquired competences.

Obviously, it all depends on the specifics of your business, but new technologies bring real benefits by generating savings of time and money. Business process automation and orchestration works perfectly in e.g. managing the work of system users in processes like loan processing, customer management, sales, or billing. Automation allows you to minimise the amount of the so-called bottlenecks, increase the performance by eliminating ineffective tasks, and increase the quality of work by assigning responsibility for a specific process or its components.

What is Camunda BPM?

Camunda BPM is a complete tool stack that can be used for end-to-end process automation — from mapping, implementation and monitoring, to visualisation and optimisation.  Camunda is a perfect choice for both orchestrating microservices and managing human resources and workflows. Another advantage provided by Camunda is its scalability, i.e. the ability to expand certain components without having to implement changes throughout the entire system. This significantly shortens time-to-market and allows for quick change implementation. Due to its immense adaptation capabilities, Camunda is used by global giants like NASA, Zalando, Goldman Sachs, Allianz, or T-mobile.

Camunda BPM — why is it worth considering?

Camunda BPM offers you:

  • the ability to quickly introduce and implement changed in business processes;
  • comfortable mechanisms for effective management of process automation components;
  • real-time monitoring and business reports, which means no questions regarding the process are left unanswered;
  • support of the BPMN 2.0 (ISO 19510:2013) standard in order to provide a common language for technical and business employees;
  • high availability and scalability — it can operate in a dispersed cluster, while simultaneously relying on a single, shared database;
  • a decision-making mechanism based on DMN notation, thanks to which business users can define and maintain executable business rules that directly integrate with the workflow mechanism.

Business process management — what is it?

Nearly every company deals with business process management. Its goal is to streamline business management and increase business performance. The keyword here is “process”, which is a logical sequence of consecutive events aimed at achieving a certain result in a given time. It requires the creation of goals and a set of metrics to monitor any changes in material indicators caused by automation. Further steps include creating the concept, methods, and selecting the right tools. This includes:

  • process design,
  • implementation of processes enhanced by technical components,
  • business process management,
  • business process monitoring.

The final item, i.e. business process monitoring, is one of the most important ones in terms of corporate management. It allows you to analyse whether implemented changes have brought desired effects. In other words, process monitoring enables you to compare your assumptions with the response from the market or your organisation. By monitoring, analysing, and optimising the effectiveness of implemented activities, your company can adapt to the ever-changing market needs. Effective business process management brings tangible benefits, such as faster completion of projects and orders, or mitigation of any loses during production. Thanks to that, you’ll stay ahead of your competition and acquire new customers.

RST Software Masters 🥇 | Clutch | Reviews

First partner
in Poland

consulting partner

Forbes Award

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