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Latest articles

Chat Apps

Get rid of the communication mess! Building a tailored unified messaging platform

Tired of scattered messages and missed info? Discover how a custom unified messaging platform can fix the chaos and transform your business communication.
Chat Apps

Rule-based chatbot vs conversational AI agent – know the difference before you build

Confused by rule-based chatbot vs conversational AI? Learn the core differences, strengths, and when to choose each to power smarter customer interactions.
Chat Apps

Conversational messaging explained: the smart way to connect, convert, and keep customers

Learn how smart, real-time communication helps you connect, convert, and retain customers across every channel - conversational messaging 101.
Chat Apps

What is live chat and how it shapes the digital customer experience?

Transform your website with live chat—real-time, human support that builds trust, boosts conversions, and creates meaningful digital customer experiences.
Chat Apps

No internet, no problem: How tailored offline messaging apps deliver where standard options fail

Connectivity fails. Chaos doesn’t have to follow. See how offline messaging apps power seamless team communication when your network vanishes.
Chat Apps

Omnichannel vs multichannel communication: how to grow your loyal customer base (without breaking the bank)

Omnichannel vs multichannel communication – discover the key differences, benefits, and how to boost customer loyalty without overspending.
Chat Apps

Secure business communication. Is it worth it to build a custom instant messaging platform?

Is a custom business instant messaging platform worth it? Compare off-the-shelf tools with tailored solutions for secure, scalable, and integrated communication.
Chat Apps

Internal communication software deserves a second look. Here’s what to know before you switch (or build your own)

Rethinking internal communication software? Learn what to look for, key features to demand, and when building your own tool makes business sense.
Chat Apps

Outgrowing Sendbird? 5 alternatives that could work – or when it’s time to build your own

Explore Sendbird alternatives that offer greater technical flexibility and see when building your own chat solution is the best path for full control.
Chat Apps

Twilio alternatives: off-the-shelf or custom-built? What’s best for your business?

Explore the best Twilio alternatives – off-the-shelf vs. custom-built – and find out which option fits your business needs, budget, and growth plans.
Chat Apps

Why ready-to-use private live streaming platforms are failing your business – and what to do about it

Learn why off-the-shelf private live streaming platforms fail businesses – and how custom solutions offer better security, control, and scalability.
Chat Apps

ManyChat alternatives - from off-the-shelf solutions to custom chatbot development

Explore powerful ManyChat alternatives—ranging from ready-to-use chatbot tools to fully custom solutions designed to elevate automation and user engagement.